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| Up To | 50% Off |
| Best Discount | $480 Off |
| Promo Code Active | 17 |
| Deals Available | 2 |
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About Airbnb
About Airbnb
Airbnb is an American online marketplace for long- and short-term rentals. In 2008, its founders put an air mattress in a spare room and offered that space as the first "air bed and breakfast" room. From that small room, the company rapidly expanded worldwide. Now, it offers rentals on everything from beds in shared rooms to entire properties. With over 7 million listings across 100,000 cities, it has made its original $20,000 funding into a $110 billion company. Airbnb continues to diversify its offerings as it expands worldwide. In addition to renting a spare room or home for vacation, hosts can offer their spaces as long-term rentals. The spaces available to rent are widely varied, with an igloo, a treehouse, a trolley car and a windmill among only a few of the amazing places to stay. Airbnb also offers a marketplace for experiences like cooking classes, tours, music and dancing lessons so that users can experience the culture of every place they stay.
Customer Service
Customers can reach Airbnb by phone at (844) 234-2500. Customers in the US can also call (415) 800-5959. UK customers should try 02033 181 111. There's not an Airbnb customer service email, but users can find help in Airbnb’s messaging center live chat.
Live Chat
Airbnb has a customer service live chat available on their contact page. Using the messaging center requires customers to log in to a registered Airbnb account. While initial messages may receive automated responses, it's also possible to reach a live customer service representative via chat.
App Info
The Airbnb app shows all the rental properties and experiences available in the marketplace. Hosts can also use the app to rent their own space and offer experiences to interested visitors.
Saving With Flexible Dates
Planning ahead can pay off. Many hosts charge less during slower periods, so looking through different date ranges can be very fruitful. Looking at a location well ahead of time will show low-cost dates that haven’t been booked yet.
Referral Program Bonuses
Airbnb’s generous referral program can provide some significant bonuses. Referrals for friends who purchase a stay or experience can be up to $20 each. Those who refer a new host will receive $150 when the host completes their first reservation.
Negotiate With the Host
Not everyone knows this, but many hosts are flexible with their pricing. By messaging the host personally, customers can negotiate a better deal for themselves. Hosts tend to be especially open to this during slow seasons or if they have a last-minute opening that they need to fill.
Extended Stay Discounts
Hosts are willing to give significant discounts to people who plan to stay for over a week. This is especially true at monthly rates, which can reduce the price per night by a third or more. Even if a stay is just under the threshold for a discount, guests may be able to talk with the host about applying a lower rate.
Credit Card Points
While not all mile and points systems apply, many programs are meant for any type of travel expense, including Airbnb stays.
Discount Gift Cards
There are a number of markets that sell gift cards at a small discount. While the savings may not seem like much, even a low percent value can add up over time, especially when combined with other savings.
Superhost Perks
After hosting for a year and meeting certain requirements, hosts qualify as "Superhosts." A superhost with a year of experience receives $100 in travel credit, which they can apply to any purchase on Airbnb.
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