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About Pottery Barn
About Pottery Barn
In 1949, Paul and Morris Secon founded Pottery Barn in Alfred, New York. The store originally started as a way for the brothers to sell pottery they had found in a barn. Over the years, it gradually expanded its product line, especially after it became a subsidiary of Williams-Sonoma. Pottery Barn currently sells a variety of home furnishings. Customers can purchase furniture, bedding, lighting, curtains, rugs, mirrors and other home décor from Pottery Barn. The store has many sub brands, including PB/Apartment, which targets young professional renters, and Pottery Barn Kids, which focuses on children. Pottery Barn has 197 stores operating throughout the United States and Canada. The brand operates many stores in malls and shopping centers, and it also allows customers to shop their extensive collection online.
Pottery Barn runs big sales pretty much every holiday with a three-day weekend. Holidays like Presidents Day, Memorial Day, Labor Day and Black Friday all result in big sales. The store also runs large sales around Christmas and Easter, which is when it discounts holiday décor.
To email customer service, fill out the form at https://www.potterybarn.com/customer-service/email-us/. Customers can also call the store at 1-888-779-5176 or send them mail to Pottery Barn, 151 Union St., San Francisco, CA 94111.
Pottery Barn has a live chat specifically for its Free Design service. Customers can click the chat bubble found in the lower corner of any product page. This will put them in touch with a design consultant who can answer questions about the product.
Pottery Barn actually has multiple apps. The store has an app people can use to create and manage a registry, and it also has an augmented reality app that lets customers view furniture pieces in their space. The apps are available on both Android and iOS.
Pottery Barn Outlet
Often, the biggest savings can be found by shopping at an outlet. Outlet stores are available both in person and online. They have older models of furniture and offer great deals like BOGO dishes or 60% off rugs.
Each day, the store runs a different selection of daily deals. This can make it cheaper to get specific items like towels, curtains or wall mirrors.
Items that have been used as an in-store display will be heavily discounted when the store wants to replace them. Floor models may be discounted by as much as 50% off.
Any registry items not purchased by a customer's wedding date can be purchased for 10% off their original price.
Anyone who has professional connections to the home décor trade can apply for the Williams-Sonoma trade program. To qualify, people must be an interior designer, home stager, architect or other similar professional. This program provides a 20% off discount on items and early access to sales.
If a customer is active or retired military, they get 15% off in-store purchases. Family members of military personnel can also take advantage of this discount.
If a customer is an employee or knows a Pottery Barn employee, it's worthwhile to consider employee discounts. Employees receive a 40% off discount on regular items along with 20% off on sale items.
Unlimited Flat Rate Shipping
Customers who plan on purchasing multiple items from Pottery Barn will be better off if they order all of their items at once. The company offers unlimited flat rate shipping for bulky items like furniture.